Thank you for choosing Pocket-Size Dwellings. We are committed to making your purchase process as secure and straightforward as possible. This policy outlines our accepted payment methods and procedures, in compliance with standard e-commerce regulations.

Accepted Payment Methods

We currently accept the following two secure payment methods:

1. Credit Card Payment We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.

• Secure Processing: All credit card transactions are processed through a secure, third-party payment gateway. Your credit card information is encrypted and transmitted directly to the payment processor. We do not store or have direct access to your credit card details on our servers.
• Authorization: Your card will be charged for the full amount of your purchase at the time of order confirmation.

2. Bank Transfer For larger purchases, a direct bank transfer is a convenient and secure option.

• Process: Upon selecting the bank transfer option at checkout, you will receive an invoice via email containing our bank account details. This email will include the account name, account number, SWIFT/BIC code, and bank address.
• Timeframe: You have 5 business days from the invoice date to complete the bank transfer.
• Confirmation: Your order will be officially processed and scheduled for production only after the funds have been successfully received and cleared in our account. Please send a copy of the transfer receipt to info@pocketsizedwellings.com to help expedite the verification process.

Payment Security and Fraud Prevention

• Data Protection: We take payment security very seriously. All information related to your payment is handled with the highest level of encryption and confidentiality, in compliance with Payment Card Industry Data Security Standard (PCI DSS) rules.
• Fraud Monitoring: We reserve the right to decline or cancel any order that appears to be fraudulent or suspicious. In such cases, we may contact you for further verification. If we cannot confirm the legitimacy of the transaction, the order will be canceled and a full refund will be issued to the original payment method.

Currency and Pricing

All prices on our website are listed in U.S. Dollars (USD). Your credit card company or bank may apply an exchange rate and/or fees if your account is in a different currency.

Refunds and Cancellations

• Refunds: All refunds will be issued to the original payment method used for the purchase.
• Timing: For credit card refunds, funds are typically returned to your account within 3-7 business days, depending on your bank’s processing times. For bank transfers, the refund will be initiated once the cancellation is approved, and the funds will be returned to the account from which they originated.

For any questions regarding our payment policy, please contact our support team at info@pocketsizedwellings.com